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| Complete survey to be entered to win $250 cash prize! |
1. How long have you been a member of Dallas Credit Union? - Less than 1 year
- 1 to 5 years
- 5 to 10 years
- Over 10 Years
2. In addition to Savings, what other accounts do you have at Dallas Credit Union? Check all that apply. - Checking
- IRA (Roth, Education, or Traditional)
- Money Market
- Term Certificate (Certificate of Deposits or Jumbo Certificates)
- Credit Card
- Auto Loan
- Mortgage
3. How do you interact with Dallas Credit Union most? - Lobby
- ATM
- Online at www.dallascu.org
- Data Line (phone banking)
- Phone
- CU Service Centers (shared branching)
4. How often do you visit the Dallas Credit Union lobby? - Once per month
- Once per week
- More than once per week but less than once per day
- Once per day or more
5. How often do you use Online Banking? - Once per month
- Once per week
- More than once per week but less than once per day
- Once per day or more
6. How often do you to speak with a representative by phone? - Once per month
- Once per week
- More than once per week but less than once per day
- Once per day or more
7. What online services do you use at dallascu.org? Check all that apply. - Visit Website
- Online Teller (online banking)
- Online Bill Pay
- Loan Application
- Calculators/Research
8. Do you use another financial institution?
9. What services do you use at your other financial institution? Check all that apply. - Checking
- IRA (Roth, Education, or Traditional)
- Money Market
- Term Certificate (Certificate of Deposits or Jumbo Certificates)
- Credit Card
- Auto Loan
- Mortgage
10. How do you interact with that financial institution most? - Lobby
- ATM
- Online
- Automated phone banking service
- Drive Thru
11. What other services do you use at that financial institution? - Visit Website
- Online Teller (online banking)
- Online Bill Pay
- Loan Application
- Calculators/Research
- Overdraft Protection
12. What is most important in deciding on a financial institution? - Customer Service
- Low Rates
- Low Fees
- Online Services
- Location
- Number of ATMs
13. What services would you like to see Dallas Credit Union offer?
14. What would you change about Dallas Credit Union?
15. Overall how satisfied are you with Dallas Credit Union in relation to: Not At All Very Likely Friendliness 1 2 3 4 5 Helpfulness 1 2 3 4 5 Services offered 1 2 3 4 5 Locations 1 2 3 4 5 Responsiveness 1 2 3 4 5 Fees/Cost of Service 1 2 3 4 5 Convenience 1 2 3 4 5 Education/Marketing 1 2 3 4 5 Management 1 2 3 4 5
16. How likely are you to recommend Dallas Credit Union to: Not At All Very Likely Family 1 2 3 4 5 Friends 1 2 3 4 5 Coworkers 1 2 3 4 5
17. Have you ever been interested in serving as a volunteer Board Director? (Responsible to set policy, rates, develop goals/objectives, approve budget, understand basic financial statements, attend monthly meetings, exercise independent judgment and make decisions at the best interest of the members. Elected by membership for 3 years terms. No term limits) - Yes
- No
- Name and contact info if interested:__________________________________________
18. Have you ever been interested in serving as a volunteer Supervisory Committee Member? (Responsible for making sure financial records are in order and internal controls are in place. Serve as oversight to cu and board). - Yes
- No
- Name and contact info if interested:___________________________________________
19. Have you ever been interested in serving as a volunteer Nominating Committee Member? (Responsible to evaluate board applicants and make recommendations of potential qualified candidates to membership for voting). - Yes
- No
- Name and contact info if interested:___________________________________________
20. Please share any additional comments:
Name and day phone # (optional but required to receive cash prize):________________________
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www.dallascu.org E. memberservices@dallascu.org F. 214-748-0816 M.1301 Young St, #100 Dallas, Tx 75202
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